The Interests of Our Customers are First

As Consumers of metal products, you have the right to insist upon exceptional customer service and high-quality products delivered to your facility when and how you need them. In other words, you have the right to expect a difference.

The level of customer service we provide at All Metals Industries continues to set the benchmark for excellence in our industry. Our innovative metal service center specializes in a full line of flat-rolled carbon products including HRP&O, cold rolled, galvanized, galvannealed, and aluminized steel in a wide range of gages and sizes. Adding our extensive inventory of stainless steel and aluminum sheet completes a versatile array of products for any manufacturing facility. Each stock item is available for overnight delivery directly from our facilities in Belmont, NH, Nashua, NH and Wallingford, CT to your door. This "customer-first" philosophy is central to everything we do, from initial quotation to final delivery.

From HVAC contractors to precision sheet metal fabricators, OEMs to high-tech manufacturers, our satisfied clients represent a vast cross section of industries based in the Northeast.

Expect All Metals to place your interests first... Expect fast, accurate, on-time delivery ... Expect a commitment to your manufacturing operation...

expect a difference !

Attention to Detail Makes the Difference

As the saying goes: "Perfection is our goal and excellence is our result." Since our inception, All Metals has had a 98.9 % accurate delivery history and our return material rate is less than .001%. This performance record is based upon processing and delivering over 100 work orders per day. This is a testament to the caliber of our metal sources and the diligence of our production personnel, and the quality of our inspection procedures.

"My orders are always accurate, always on time. They have a great group of people."

Measure Twice, Deliver Once

Quality begins with the source, and we accept nothing less than absolute excellence from our worldwide suppliers. When material arrives at one of our three facilities, it undergoes rigorous inspection. We check gage, finish, flatness, chemistry, packaging and the overall condition of the load. An additional inspection is routinely performed when metal is packaged for delivery. This final inspection also carefully reviews all aspects of the shipment including special skidding, unloading procedures, delivery accuracy, receiving hours, and any other applicable provisions on the work order.

"One phone call and I know the status of my order and when I can expect it!"

Fast Turnaround and Prompt Delivery is our Specialty !

We are proud to say that 95% of the incoming orders at All Metals are delivered within 48 hours of order placement. That capability remains unrivaled in the northeast. Our state-of-the-art computer system, tailored for responsiveness and versatility, promotes efficient order entry and the effective scheduling and loading of our trucks. Our inside customer service representatives are supported with instant access to updated inventory levels, delivery schedules, order entry, customer specifications, mill certification and full traceability of product, In a prompt, courteous, and personal manner, our sales team will access the inventory status pertaining to your inquiry and promise an accurate delivery date while you are on the phone. Our staff continually strives to upgrade our systems with any innovation that will promote excellent service.

"All Metals actually helps my cash flow with next-day service. "

Uncommon Service is the Rule - Not the Exception

While our systems, policies, and alliances have been an important part of our steady growth, our most valuable advantage is our associates. Our people routinely carry out a truly uncommon level of customer service every day, on every order, with every delivery. The individuals who manage purchasing, sales, marketing and operations at All Metals have more than 280 years of collective experience in the metal service center industry. Each associate, from receptionist to driver, or salesman to forklift operator, takes genuine pride in doing their individual part to satisfy our clients. All are proficient at dealing directly with customer requirements and receiving vital information for new orders.Our people make the difference. This is why we exist - and why we continually succeed through all market conditions.

"All Metals knows how to take care of its customers."

Let us Prove Ourselves to You

If you need a metal supplier that leads the industry in customer satisfaction and will strive to exceed your highest expectations, look no further than ALL METALS INDUSTRIES. We absolutely guarantee that you will consistently receive the ultimate in overall supplier performance. If your production schedule demands metal for tomorrow, call us - we'll get it done! Let us prove - to you - that you can expect a difference!

"We gave them our outstanding vendor award. That says it all. "

Questions and Comments Welcomed

Please submit your questions, comments and inquiries to:

ALL METALS INDUSTRIES, INC.
4 Higgins Drive
P.O. Box 807
Belmont, NH 03220
(800) 654-6043 Toll Free
(603) 267-7023 Phone
(603) 267-7025 Fax

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